GENERAL CONDITIONS

Private transfer from Heraklion to hotel and back for the group.

Guiding services and ground transportation to scheduled activities throughout the week.

8 days/7 nights single occupancy apartment (1 bedroom with double bed, 1 living room with kitchenette, 1 bathroom, seaview balcony) in tiny hotel with pool.

ALL meals from day 1 to day 8 as stipulated in the itinerary (at the hotel and in tavernas), including some drinks.

Visits, museum entrance, cooking class and excursions as stipulated in the itinerary. 1 private live-music concert.

 

Note that program changes may occur due to external events. Be sure that these changes will be duly announced and offset by other visits or activities, and discussed within the group. However, none of these changes will result in refunds on the price of the stay.

 

EVERY DAY soaping workshop with professional soaper, as stipulated in the itinerary.

ALL the materials needed for the 7 day-soaping workshop.

 

WHAT'S INCLUDED IN THE SOAPING WORKSHOP

All the materials needed to complete the soaping program described in the website section "what will you do" are provided by us: security gear (protection glasses and gloves), molds, oils and butters, micas and other colorants, essential oils, fragrance oils, water, lye, milk, honey and other additives.

You will not need anything else unless you want to add your own ingredients you will find and buy for yourself in the shops we visit!

Of course you will go back home with all your soaps you made during the workshop. Don't forget to take an extra luggage for your return flight!

 

NOT INCLUDED

​Flights to destination

Required travel documents

Travel insurance

Any personal expenses

Food and beverage outside the set-up menus

These are the terms under which we offer Soap The Globe tours.

Note that the mobile version is not complete and thus only the computer version is considered as valid.

By registering and paying your deposit for a Tour, you are entering into this participant agreement with us. Please read these terms carefully before making a deposit or payment for a tour.

These terms may be supplemented by additional terms and conditions specific to your tour (“Supplemental Terms”).

In the event of a conflict between this agreement and the supplemental terms, the Supplemental Terms will apply.
 

Soap The Globe Participant Agreement
Soap The Globe acts only as the trip sponsor and is not responsible for the acts or omissions of other parties. The terms and conditions of this Participant Agreement apply to your tour and the program for the tour (the “Itinerary”).

Pricing and Inclusions: 

Quoted Tour prices are per person, single occupancy except where indicated. Prices include programming, planning, handling and operational charges and are based on current rates of exchange, tariffs and taxes in effect at the time of publication. We reserve the right to increase tour prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published and to reflect fluctuations in foreign exchange markets. We will not give a breakdown in the price of a tour or its parts. Modification of Tour content size will not affect the published price.

Exclusions

Quoted Tour prices exclude:

- trip insurance

- airfares between points on the tour

- international airfare, including airfare and other transportation to and from the tour (unless otherwise noted)

- costs associated with obtaining passports or entry visas

- airport departure taxes (unless otherwise noted)

- excess baggage charges

- gratuities to the tour directors, drivers and guides

- meals other than those specified in the Itinerary
- sightseeing not included in the Itinerary

- and personal expenses such as laundry, communication charges and optional activities (which are subject to
availability).

Reservations and Payments

The tour deposit amount is listed on the website or in your brochure. The deposit is required in order to confirm your
booking. Upon receipt of the deposit, Soap The Globe will send you confirmation of your booking. Your final payment date will be listed on the confirmation. If a tour is already full, we will accept deposits on a standby basis. If space becomes available, you will have the choice of joining the tour by paying in full or forfeiting the space in return for a refund of your deposit.
Final payment is due ninety (90) days prior to departure unless otherwise indicated on the website. If your reservation is made within ninety (90) days of departure, the entire cost of the trip must be paid at the time of the request in order to secure confirmation.

Travel Insurance

We strongly recommend that you purchase trip cancellation and medical insurance. Recommended travel insurance companies can be found on our website. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company. If you decline insurance coverage, you will personally assume full responsibility for any financial loss associated with your travel arrangements, and you could lose your travel investment and/or have to pay more money to correct the situation.

Cancellation by You

We must receive your cancellation notice in writing by email or overnight courier, and your cancellation date will be the date on which we receive your notice.
If we receive your cancellation notice ninety-one (91) days or more from the Tour departure date, we will refund fifty percent (50%) of the deposit amount, and all of the tour price, to the extent that you have made that payment.
If we receive your cancellation notice ninety (90) to sixty-one (61) days prior to the departure date, we will retain twenty percent (20%) of the tour price based on single occupancy, excluding optional payments.
If we receive your cancellation notice sixty (60) to thirty-one (31) days prior to the departure date, we will retain fifty percent (50%) of the tour price based on single occupancy.
If we receive your cancellation notice thirty (30) days or fewer prior to the departure date, we will retain one hundred percent (100%) of the tour price.
Any penalty imposed by an airline, including for airline service between points on the tour (“Internal Air”) or travel to or from the tour, is your responsibility.
Your decision not to participate on the tour due to State Department warnings, fear of travel, illness or any other reason will be deemed a cancellation. If a flight or other delay for any reason prevents you from joining the tour on the tour departure date and time, you will be considered a no-show, and we cannot provide a full or partial refund or credit toward a future tour, but you may join the tour late if you wish.

Passports and Visas 

You are solely responsible for complying with passport and visa requirements. For U.S. travelers, international travel requires a passport valid six (6) months beyond your intended return travel date. In many cases, you will also need to have multiple consecutive blank visa pages within your passport (the number varies depending on the destination(s)). Many destinations also require that visas be obtained prior to travel. It is recommended that you check with the U.S. Department of State website for the latest passport and visa requirements.
 

Cancellation or Substitution by Us

We will make commercially reasonable efforts to keep the Itinerary as it has been published; however, the final itinerary may vary due to availability and factors beyond our control. We may in our sole discretion substitute services such as hotels or goods of similar quality for any service or good stated in the Itinerary.
We reserve the right to cancel any tour because of inadequate enrollment that makes the trip economically infeasible to operate or because of our concerns with respect to the safety, health or welfare of our travelers or staff.
If we cancel a Tour, our liability is limited to a full refund of your payments to us and we will not be liable for any other costs, damages or refunds of any kind for any loss, delay, inconvenience, disappointment or expense whatsoever in such circumstances.

If a tour in progress must be interrupted or canceled, our liability shall be strictly limited to refund of the recoverable cost of any unused portion of the tour.

Other Taxes and Fees

Some governments charge departure taxes and/or fees. These fees are the responsibility of each passenger traveling to the designated country and are not included in the tour price unless stated.
 

Baggage 

We assume no liability for loss or damage to baggage in transit to and from a Tour or while on a Tour. We recommend purchasing a supplemental travel insurance package.
 

Age Requirement

Unless otherwise indicated in the Tour description, all tour passengers must be at least eighteen (18) years of age.
 

Suppliers Acts or Omissions 

Soap The Globe acts only as an independent contractor to supply or arrange for the travel services named in your Itinerary or otherwise to procure services or goods from third parties such as airlines, hotels and other lodging providers, local hosts, guides, bus lines, car rental companies, driving services, restaurants and providers of entertainment (the “Suppliers”).

Soap The Globe assume no responsibility for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned by reason of any act or omission of any of the suppliers.

Conduct During the Tour

You are responsible for respecting the authority and following the directions of the Tour guide and the laws of the countries in your itinerary during a tour. We may exclude you from participating in all or any part of the Tour if, in our sole discretion, your condition or behavior renders you unfit for the tour or unfit for continuation once the tour has begun. Unfitness may include, without limitation, any behavior that, regardless of its cause, is inappropriate or offensive or interferes with the delivery of tour services or may constitute a hazard or embarrassment. In such case, our liability shall be strictly limited to refund of the recoverable cost of any unused portion of the tour. Should you decide for any reason not to participate in certain parts of the tour or use certain goods included in the tour, no refunds will be made for those unused parts of the tour or goods.

You agree to indemnify and hold us harmless from and against any costs, damages, losses or liabilities arising out of (a) the actions or omissions of any minors traveling with you and (b) if you checked the box indicating that you are signing on behalf of yourself and your traveling companions, your companions’ claims that you were not authorized to agree to this Participant Agreement on their behalf.

Limitation of Liability and Damages

In no event will we be liable for any injury, loss, claim, damage or any special, punitive, exemplary, direct, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, that arise out of or are in any way connected with the Tour, even if advised of the possibility of such damages.

 

Travel Advisories and Warnings

It is your responsibility to become informed about the most current travel advisories and warnings by referring to the U.S. State Department’s travel website at travel.state.gov.

 

Force Majeure

We assume no responsibility for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned by reason of any matter beyond our exclusive control including but not limited to a delay or cancellation that causes you to miss all or any portion of the tour, acts of God, acts of government, war, terrorist acts, riots, disaster, weather extremes or strikes. We have no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards or climate extremes at locations to which you may travel. You understand that health care standards, facilities and services abroad may be different or even inadequate for treating health conditions. For information concerning possible dangers at foreign destinations, we recommend visiting the State Department’s Bureau of Consular Affairs’ website which lists each country’s Travel Advisory.

Assumption of Risks and Release

If you participate in activities during your tour, certain risks and dangers may arise, including, but not limited to, the risk of accidents in remote places without access to medical facilities, transportation or means of rapid evacuation and assistance; the hazards of traveling in unsafe or politically unstable areas or under unsafe conditions; the dangers of civil disturbances, war, extortion, kidnapping and terrorist activities; dangers and risks inherent in activities in underdeveloped countries; and dangers of local law enforcement activity. You hereby expressly assume all of these risks and dangers, and you hereby expressly agree to forever release, discharge and hold us and our agents, employees, officers and directors, harmless against any and all liability, actions, causes of actions, suits, claims and demands of any and every kind and nature whatsoever which you now have or which may hereafter arise out of or in connection with your tour or participation in any activities in which you participate.

General

You hereby consent to our use of pictures or video of you in our marketing materials without compensation. Scanned transmission of any signed document shall be deemed delivery of an
original. If there are any conflicts between this Participant Agreement and the itinerary, this Participant Agreement shall apply. All applications are subject to review and approval. We reserve the right to decline to do business with anyone on a nondiscriminatory basis.
 

Active Elements, Medical Conditions and Special Assistance

Some of our tours incorporate active elements such as hiking, climbing or canoeing; you are responsible for familiarizing yourself with the level of activity that will be involved in your tour. You must disclose in your Participant Information Form (or at such later time when you become aware of such a condition) any existing physical or mental illness, disability, pregnancy or any other condition which may create a health hazard for yourself or others during the tour or for which you may require medical attention or special accommodation during the tour. We will make reasonable efforts to accommodate your needs, but you must notify us at the time of booking for a determination of what assistance we can reasonably provide. We regret that we cannot accommodate you if you have special needs for ordinary daily activities, such as walking and dining. In no instance will our Suppliers or we physically lift or assist you on to or off any vehicles. If we cannot accommodate your special needs, you must be accompanied by a companion who will be responsible for independently providing the needed assistance.
We reserve the right to decline acceptance of anyone we consider unsuitable due to fitness level. We also reserve the right to remove you from the tour, at your own expense, if your condition is such that it could create a hazard to you or others, or otherwise impact the enjoyment of other passengers.

I, the undersigned, agree to this release of all claims, waiver of liability and assumption of risk (“Waiver and Release”). I waive any and all claims I may have now and in the future, and release from all liability and agree not to sue Soap The Globe; its officers, agents, representatives, employees or tour guides [hereafter referred to as “Staff”] for any personal injury, death, property damage, or loss sustained by me as a result of my participation in a tour or experience offered by Soap The Globe due to any cause whatsoever, including without limitation, negligence on the part of Soap The Globe; its Staff, tour partners, or other participants, or death or injury as a result of war, civil unrest or epidemic. I further agree that if I violate this agreement and attempt to bring suit against any part of parties named herein, that I will be held responsible for attorney’s fees and any costs incurred by that person in defending such action.

I am aware that the tours and events offered, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which include: physical exertion for which I may not be prepared and weather extremes subject to sudden and unexpected change. I accept all the inherent risks of the proposed tour and the possibility of personal injury, death or property damage or loss resulting therefrom. I acknowledge that the enjoyment and excitement of the proposed form of tour or event is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work, and these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer injury or illness Soap The Globe or its Staff can, at my cost, arrange any medical treatment and emergency evacuation service as it or they deem necessary for my health and safety.

Further, I agree at all times during the tour, to abide by and comply with any additional instructions given by my tour guide or any other Staff and I accept that non-compliance may result in injury, death or permanent disability. I understand that non-compliance may result in my removal from the tour.

Guest understands and acknowledges that the Tour involves transportation by various motor vehicles, including, but not limited to a shuttle, van or bus transportation.

Guest acknowledges and understands the inherent risks associated with these methods of transportation and acknowledges that Guest does not have any medical condition(s) that would prevent Guest from using these methods of transportation or result in any injury or harm to Guest as a result of using these methods of transportation. While Guest understands and agrees that Soap The Globe will exercise ordinary and reasonable care in the operation of any motor vehicle used for conveyance on the Tour, Guest understands that Soap The Globe assumes no responsibility, nor does it grant any express or implied warranties relating to other third parties, including other drivers of motor vehicles.

In consideration of Guest’s participation in the various activities that comprise the Tour, Guest understands and accepts the risks associated with participation in these various activities and agrees that neither Soap The Globe; nor any of its officers, members, managers, directors, agents, employees, volunteers, independent contractors, vendors, business partners, or any other individuals or entities associated with Soap The Globe will be liable for any personal injury, death or damage of any kind whatsoever, unless caused by Soap The Globe’s gross negligence or intentional malfeasance.

Guest agrees and acknowledges that Soap The Globe shall not be responsible or liable for any loss, theft or damage whatsoever to any personal property brought on the Tour by Guest, which may occur on or during the Tour. Guest hereby expressly waives any claim which Guest, Guest’s heirs, successors, assigns, spouse, family members, or legal representatives may have against Soap The Globe arising from or as a result of any such loss, theft or damage.

It is therefore understood that all personal property that Guest brings on the Tour is brought at Guest’s sole risk and is Guest’s sole responsibility.

In entering this Waiver and Release, I am not relying on any oral, written nor visual representations or statements by Soap the Globe or its Staff or any other inducement or coercion to go on the tour. I confirm that, by my own free will, I have read and understood the Terms and Conditions of this tour or event and Wavier and Release and agree that this Waiver and Release will be binding upon my heirs, next of kin, executors, administrators, and successors.

I agree to grant the sponsors of this tour or event to a worldwide, royalty-free license to use my photographic, video, or digital likeness solely for promotional, educational, and/or commercial purposes Guest hereby gives full consent to Soap The Globe to use and publish Guest’s likeness on advertisements, and acknowledges that Soap The Globe does not compensate guests in any manner for the use of images in any of the following: photographs, images, drawings and renderings, and for the use of including but not limited to: Soap The Globe’s website, brochures, advertisements, bulletins, media releases, newspaper and magazine articles, and any other form of promotion, information and publication, both print and digital.

As a participant on the tour or event, I accept full responsibility for my behavior, well being, and health throughout the tour, which may involve a variety of activities, unfamiliar locations, and modes of travel, including but not limited to: climbing, running, or walking for a longer period than I am used to. I further realize that the tour may involve walking through unfamiliar, narrow, unpaved and/or steep paths, gangways, roads, stairways, and driveways. I knowingly and willfully accept these risks and take complete and total responsibility for my behavior, well being and health during the tour or event.

I agree to hold neither Soap The Globe nor its Staff, or facility liable in any way should any harm come to me. By purchasing the ticket(s), I affirm that I have fully understood and agree to these Terms and Conditions, Waiver and Release of Liability described on the computer version of this website.

First of all, we hope you are taking care, wherever that may be for you. We realize that the spread of the COVID-19 coronavirus may leave you concerned about travelling, so we want to take a moment to reassure you that your safety and well-being remains our absolute top priority.

 

In uncertain times you need even more confidence that things will run like clockwork on your trip, and that we've got your back. As a result, we've looked at every facet of the Soap the Globe experience and adapted our services accordingly, so you can travel with absolute confidence that the trip will run smoothly; that the actual process of getting there and back will be as pain-free as possible.

 

If your travel is cancelled due to government restrictions, this changes your rights under the consumer guarantees. This still allows “reasonable expenses” to be deducted though. Travel agents, like everyone else, deserve to be paid for work that they do especially in situations like this which are not of their making and which are considerably more complex and time consuming than normal. Travel agents make their revenue when they make the booking and the customer takes the travel, they do not receive revenue from suppliers for cancellations. The COVID-19 pandemic has presented a very difficult set of circumstances for both travel agents and their customers. In some circumstances travel agents will charge a fee for the work being done to cancel or re-arrange bookings. It is both fair and reasonable that travel agents are paid for the work they undertake and in order to operate their business.

That being said, we agreed on ignoring our revenues and refunding our clients who are unable to travel because of COVID-19, minus the applicable bank charges, when cancellation is done in reasonable conditions.

Cancellation of a booking with no penalty, except the bank charges, only applies where one or more of the following named COVID-19 reasons for cancellation impacts travel:

• The government of the guest’s country of residence restricts all but essential travel;

• The destination/s the guests are travelling to are under official government imposed lock-down which prohibits guests from traveling;

• If the government of the destination in which the workshop will be held  has declared that no visas will be issued to travellers from the guest’s country of residence;

• The destination has no formal lock-down but has closed their border either to international travellers or to travellers from the guest’s country of residence;

• International flights are cancelled with no alternative routing available to reach the destination in the itinerary;

• The guest has contracted COVID-19 and is under treatment or is in quarantine for COVID-19 within 72 hours of travel.

Other:

• Any reason for cancellation not listed above may be construed as disinclination to travel and Soap the Globe’s standard cancellation Terms and Conditions will apply.

• If the destintion is impacted by any of the listed reasons the guest will be offered the option to postpone their workshop to another date. Any increase in costs as a result of the changes made, guests will be required to settle in full. If there is a decrease in costs as a result of the changes the guest will be refunded or that amount can be held as a credit for future travel. In order to accommodate this recognised Force Majeure event and the resulting varying worldwide travel restrictions, guests may elect to postpone their travel for up to a year after the original travel date, 60 days prior to travel and carry forward up to 100% of the booking value to the future booking. If the Force Majeure event is still impacting on travel at the time of the postponed booking’s new travel dates, guests will be able to postpone their travels for a further year.

• Soap the Globe reserves the right to ask for any reasonable evidence, written statements and/or supporting documents.

 

Coronavirus Testing

First of all, it's important to note that there are different types of rapid test to ascertain whether someone has coronavirus. Proof of negative results to these tests (PCR, LAMP and lateral flow tests) are a requirement to enter the country.

For now we are still waiting for instructions concerning the obligation of vaccination proof that are regularly actualized by the Greek government. You may also get tested at the airport from the local authorities randomly.

 

INSURANCE YOU MAY WANT TO ADD

While the changes outlined above are intended to give you increased flexibility when booking, travel insurance is still crucial, and now even more so. Unfortunately, many travel insurance companies currently won't cover for coronavirus-related claims. We highly suggest you to get a travel insurance that covers cancellations due to COVID situations or check if your current insurance already covers it.

A travel insurance should cover the following cases: 

​

• Trip cancellation 

• Medical emergencies 

• Emergency transportation 

• Travel delay 

• COVID realted cancellations